After talking with my students, I can confidently conclude that even those who have successfully reached the Pre-Intermediate or Intermediate levels are afraid of telephone conversations on English language... The main reason is that here you have to rely only on your language capabilities. Facial expressions, gestures, drawings - nothing will help. This is the final exam with tied hands and feet. In addition, life is a b * tch: not only do you need to concentrate strongly only on the sounds of someone else's speech, but also the connection is not the best. To do this, teachers develop listening skills in you and select recordings of telephone conversations, especially those with poor audibility, and the voices of people with accents (you will not always come across British or Americans with a reference pronunciation, do not wait), that is, they prepare you for reality - how for example, our best teachers do it. In order to know exactly what to answer during a conversation on the phone, I offer you a set of the following phrases that you can use as templates and just substitute your x and y.

When difficulties arise, you can always let your interlocutor know that you do not understand everything or you may not understand: My English isn "t very strong, could you please speak slowly?(I don't speak English very well. Please speak more slowly) Don't be shy - people will meet you halfway (checked). And do not forget about the manners, try to use Could instead of Can, and Please and Thank you.

Answering the call and ways to introduce yourself:

Hello. Can I help you?- Hello, how can I help you? (standard answer to incoming call)

Who is calling, please? / Who's speaking?- Who you are? (please introduce yourself)

Hi! This is Helen.- Hi, this is Elena.

Hello, Petra. This is Jean speaking.- Hello Petra! This is Jin.

Hello, may I speak to Mr. Kelly, please? This is John Ried calling.- Hello, can I speak to Mr. Kelly, please? This is John Reed.

Hello! Could you connect me to Mary Kile, extension 12, please?- Hello! Could you put me through to Mary Kyle, extension 12?

I'm calling on behalf of Mr. Johnson.“I'm calling on behalf of Mr. Johnson.

If you dialed the wrong number:

Are you sure you have the right number?- Are you sure you dialed the correct number?

I must have got the wrong number.“I must have got the wrong number.

You dialed the wrong number.- You dialed the wrong number.

You must have misdialed.- You probably got the wrong number.

Please talk to someone:

Could / May I speak to Anna, please? / I'd like to speak to Anna.- Can I talk to Anna, please?

May I speak to Harry?- Be kind Harry!

Is Olga in?- Is Olga there?

Please wait:

One minute ...- Wait a minute ...

Hold the line, please.- Do not broadcast the tube, please.

Could you hold on, please?- Don't hang up, please.

Please hold. I'll just put you through.- Wait, please, I'll connect you now.

Just a moment, please.- Give me a sec.

Thank you for holding.- Thanks for waiting.

I’ll put you though now / I’ll connect you now.- Now I will connect you.

We answer that a person cannot answer the phone:

Mr Peterson is out at the moment.- Mr. Peterson left.

I'm afraid he’s out at the moment.“I’m afraid he’s not there now.”

I am afraid he’s in a meeting now.“I'm afraid he's in a meeting right now.

He is talking on another phone now.- He is now on another phone.

She is not in the office at the moment.- She's not in the office now.

Line is busy:

The line is busy.- Busy.

I can’t get through at the moment.- I can't get through.

The line's engaged, Could you call back later?- Line is busy. Could you call me back?

Please call back:

Can you call me back, please?- Could you call me back, please?

Could you call again a bit later, please?- Could you call back a little later?

Try calling again later.- Try to call back later.

We ask and answer when the person returns:

When will he be in?- When will he come?

In about 3 hours.- In 3 hours.

Don't be back in 20 minutes.- He'll be back in 20 minutes.

She’ll be back in an hour.“She'll be there in an hour.

We ask and call the phone number:

What is your telephone number?- What's your phone number?

Can you leave your phone number, please?- Could you leave your number?

Could I get your phone number, please?- May I get your number?

My telephone number is ...- My phone number …

You can reach me at ...- You can contact me at the number ...

Call me at ...- Call me on the number ...

We ask and offer to send a message:

May I take a message?- What can I convey?

What message would you like to leave?- What would you like to convey?

Could / Can / May I take a message?- Can I tell him something?

Would you like to leave a message?- Would you like to leave a message?

Can you, please, tell me ...- Please tell me…

Could you give me your name and address?- May I know your name and address?

Could you spell that please?- Could you spell it out?

Tell him I will call in the evening, please.“Tell him I'll call you tonight, please.

Tell him Mary phoned and I'll call again at three.“Tell me that Mary called and I’ll call you back at three.”

I'll make sure he gets the message.“I'll see to it that he gets your message.

Sure. I "ll tell her you called.- Of course, I'll tell you that you called.

Please repeat:

Could you, please, repeat that?- Could you repeat it, please.

I’m sorry, I didn’t get that / I didn’t catch that. Could you say it again, please?- Sorry. I didn't quite understand. Could you repeat what you said?

I’m sorry I can’t hear you very well.- Sorry. I can not hear you very well.

Bad connection:

This is such a terrible line (It’s a really bad line). I can’t hear a thing.“I can't hear anything - a terrible connection.

The line just went dead.- Disconnected.

This line is so poor.- Very bad line.

Can you speak a bit louder, please?- Could you speak a little louder?

Sorry, can you speak up?- Excuse me, could you speak louder?

We ask for a phone number:

Please give me the telephone number of ...- Please give me a phone number ...

Do you know the number for…?- Do you know the number ...?

Could you tell me the number for ...?- Could you tell me the number ...?

End of conversation:

Look forward to hearing from you soon.- I look forward to your next call.

Thank you for calling.- Thank you for calling.

It’s been nice to talk to you.- It was nice to talk to you.

Talk to you soon.- See you later. (informal)

Speak to you again soon.- See you later.

Important phrasal verbs:

hold on- wait

'Could you hold on a moment, please?'

(Wait, please)

hang on- wait, wait (informal)

'Could you hang on a moment, please?'

We speak English on the phone

We answer the phone call

  • Hello? - Hello?
  • Lawyer "s office. - Lawyer's office.
  • Thank you for calling the Browns Gift Shop. Kate speaking. How can I help you? “Thanks for calling the Browns Gift Shop. Kate listens. How can I help you?

Introduce yourself by phone

  • Hey Nick. It "s Ann calling. ( Conversational form.) - Hi Nick. This is Anna.
  • Hello, this is Carolina Backer calling. “Hello, this is Caroline Baker.
  • Hi, it "s James from the dentist" s office here. - Hello, this is James from dentistry.

We invite someone to the phone

  • Is Jones there, please? ( Conversational form.) - Can I talk to Jones?
  • Is Tyler in? ( Conversational form.) - Is Tyler there?
  • May I speak with Mr. Black, please? - Can I please speak to Mr. Black?
  • Can I talk to your mother? ( Conversational form.) - Can you call your mom?

Please wait and call the person to the phone

  • One moment please. - One minute please.
  • Hang on one second. ( Conversational form.) - Wait a second.
  • Just a sec. I "ll get him. ( Conversational form.) - One second. I'll call him.
  • Please hold and I "ll put you through to his office. - Please wait, I will put you through to his office.
  • All of our operators are busy at this time. Please hold for the next available person. - All our operators are busy at the moment. Please wait while someone is free.

Asking for something during a conversation

  • Can you speak a little slower please? My English isn "t very strong. - Please slow down. I don't speak English very well.
  • Could you please repeat that? - Could you repeat that?
  • Would you mind spelling that for me? - Spell it, please.
  • Could you speak up a little please? - Could you speak louder, please?
  • Can you please hold for a minute? I have another call. - Can you wait a minute? I have one more call.
  • Can you call me back? I think we have a bad connection. - Can you call me back? I think we have communication problems.

A message for the absent

  • I "ll make sure he gets the message. - I will definitely give him a message.
  • She "s on lunch right now. Who" s calling please? - She's at lunch now. Please tell me who is calling?
  • Joseph "s not in. Who" s this? ( Conversational form.) - Joseph is gone now. Who is this?
  • She "s busy right now. Can you call again later? - She is currently busy. Can you call back later?
  • I "m sorry, Alexis" s not in at the moment. Can I ask who "s calling? - Sorry, but Alexis is not present now. Can you find out who is calling?
  • I "m afraid she" s stepped out. Would you like to leave a message? - Unfortunately, she went out. Can I tell her something?
  • No, that "s okay. I" ll call back later. - No, everything is okay. I'll call you back later.
  • I "ll let him know you called. - I'll let him know you called.
  • Yes, can you tell him his wife called, please? - Yes, can you please tell him that his wife called?
  • Thanks, could you ask her to call Christopher when he gets in? - Thank you, can you ask her to call Christopher when she comes?
  • Do you have a pen handy? I don "t think she has my number. - Do you have a pen on hand? I don't think it knows my number.
  • Thanks. My number is 12345, extension 67. - Thank you. My number is 12345, extension 67.

Clarify or confirm anything

  • You said your name was Nicholas, right? “You said your name was Nicholas, right?
  • Okay, I "ve got it all down. - Okay, I wrote it down.
  • Let me repeat that just to make sure. - Let me repeat everything to check if everything is correct.
  • Did you say 55 David St.? - Did you say 55 David Street?
  • I "ll make sure he gets the message. - I will definitely convey to him what you said.

Recordings on the answering machine

  • Hello. You "ve reached 54321. Please leave a detailed message after the beep. Thank you. - Hello. You called 54321. Please leave a detailed message after the beep. Thank you."
  • Hi, this is Kaitlyn. I "m sorry I" m not available to take your call at this time. Leave me a message and I "ll get back to you as soon as I can. - Hello, this is Caitlin. Sorry, but I can't answer your call right now. Leave your message and I'll get back to you as soon as I can.
  • Hello, this is Jacob calling for Alexander. Could you please return my call as soon as possible? My number is 098765. Thank you. - Hello, this is Jacob. I need to talk to Alexander. Can you call back as soon as possible? My number is 098765. Thank you.
  • Hey Jessica. It "s Michael. Call me! ( c Conversational form.) - Hi Jessica. This is Michael. Call me!

We politely end the conversation on the phone

  • Thanks for calling. Bye for now. - Thank you for calling. Goodbye.
  • I "ll talk to you again soon. Bye. - We'll talk again soon. Bye.
  • I have to let you go now. - I have to go.
  • Well, I guess I better get going. Talk to you soon. ( Conversational form.) - Well, I guess I'll go. See you later.
  • I "m afraid that" s my other line. - Unfortunately, they call me on another line.
Ring-ring! The article is dedicated to those who want to learn how to conduct a conversation on the phone in English beautifully and competently. Basically, we will focus on workflows. With the help of our phrases for a telephone conversation in English, you will learn how to correctly greet the interlocutor or answer a greeting, find out who called and ask to leave a message, make an appointment or leave an important message for a partner, and much more. Enjoy reading!

The most important rule when talking on the phone is not to be afraid of difficulties. If you did not understand something during the conversation, inform the interlocutor about it:

My English isn "t very strong. Could you speak slower, please?
I'm not very good at English. Could you speak more slowly, please?

Do not hesitate, people will meet you halfway. And don't forget to be polite, try to use " could" instead of " can" , and " please" and " thank you».

How to greet an interlocutor

Any conversation, as you know, begins with a greeting or an acquaintance:

Hello.
Hello.
This is Nick Carter calling.
Worried about Nick Carter.
Nick Carter here.
This is Nick Carter.
It’s Nick Carter from "Green House" here.
This is Nick Carter of Green House.

After introducing yourself, don't forget to ask an important question:

Is it convenient for you to talk at the moment?
Is it convenient for you to talk now?

If, suddenly, your interlocutor is busy, immediately clarify whether it is possible to call back and what time will be the most suitable:

Can I call you back?
May I call you back?
Could you tell me the best time to call you back?
Please tell me when is the best time to call you back?

How to answer a greeting on the phone

Let's imagine the opposite situation: you got a call and introduced yourself. What is the correct answer?

Start with the standard Good morning / afternoon / evening, then use the following phrases:

It's "Green House". How may I help you?
This is the Green House company. How can I help you?
"Green House", Nick Carter speaking. How may I be of help?
Green House, Nick Carter on the phone. How can I help you?
"Green House", Nick Carter speaking. Is there anything I can do for you?
Green House, Nick Carter on the phone. Can I help you?

Or such a situation: you are very busy at the moment and cannot talk.

Sorry, I "m busy at the moment.
I'm sorry, I'm busy right now.

And don't forget to politely ask the other person to call you back later.

Could you call back a bit later, please?
Could you call back a little later?

And if the person was wrong with the number? In this case, use one of these phrases:

What number are you calling?
What number are you calling?
Sorry, you must have the wrong number.
Sorry, you must have got the wrong number.
Sorry, you’ve got the wrong number.
I'm sorry, you have the wrong number.
You must have misdialed.
You must have dialed the wrong number.

How to clarify information about the caller

If the interlocutor did not introduce himself, be sure to specify who is calling you and for what purpose. In such a situation, the following phrases will help you:

Who is calling, please?
Please, introduce yourself.
May I ask who's calling?
May I ask who is calling?
Can I have your name, please?
May I have your name, please?
Where are you calling from?
Where are you calling from?
Could you tell me what it’s about?
Could you tell me the purpose of the call?

Could you tell me the purpose of the call?
Who do you want to speak to?
Who would you like to talk to?
What company are you calling from?
Which company are you calling from?

How to ask the right person to connect you

You call the company and the wrong person answers you. Ask a coworker to connect you with the right person. Use phrases like this:

Can I speak to Ann?
Can I talk to Anna?
Can I get to Ann, please?

May I speak to Ann, please?
Can I talk to Anna, please?
Could I speak to Ann, please?
Can I talk to Anna, please?
Could you put me through to Ann, please?
Could you connect me to Anna, please?
Is Ann there, please?
Please tell me if Anna is there?

How to ask to wait for the connection with the right person

The opposite situation: you pick up the phone and understand that the caller wants to talk not with you, but with another employee. Ask the other person to wait a little. The following phrases will help you with this:

Hold the line, please.
Please stay on line.
One moment please.
One minute please.
I "ll put you through to him / her.
I will connect you with him / her.
Please hold and I "ll put you through to his office.
Please wait and I will connect you to his office.
One moment, please. I'll see if Ann "s available.
One minute please. I'll see if Anna can answer the phone.

What to do if a bad connection

You are calling, but the interlocutor cannot hear you - there is interference on the line. Do not be discouraged, these phrases will help you out (or not, because the connection is bad):

Can you hear me?
You hear me?
I can "t hear you.
I can not hear you.
It "s a bad line. I can barely hear you!
Bad connection. I can barely hear you!
Could you please speak up a little?
Could you speak a little louder, please?
Could you speak a bit louder, please?
Could you speak a little louder, please?
Sorry, I did not get that.
I'm sorry, I did not catch you.
Could you please repeat that?
Could you repeat that?
Come again?
Repeat?
Could you say it again, please?
Sorry, I didn't understand what you said. Could you repeat, please?
You said his name was Alex, right?
You said his name was Alex, right?
Let me repeat that just to make sure.
Let me repeat to make sure I get it right.
Could you please call me back? I assume we have a bad connection.
Could you call me back? I guess we have a connection problem.

How to make an appointment by phone

Are you calling someone to make an appointment but don't know how to do it? Then the following phrase templates are for you. They sound polite and will help you negotiate with a co-worker.

I'd like to arrange an appointment.
I would like to make an appointment.
When is it convenient for you?
When is it convenient for you?
Would next Monday be okay?
Is next Monday convenient for you?
I can make it after six.
I can meet you after six o'clock.
Shall we say, 6:30 next Monday, at the "Green House" office?
So at 6:30 on Monday at the Green House office?

How to politely interrupt someone on the phone

You are on the phone and suddenly a question arises during the conversation, and you need to interrupt the interlocutor to clarify the information. You can do this politely with the following phrases:

Wait a minute, please. What about ...?
Wait a minute! What about...?
Would you mind if I just say something here?
Would you mind if I say something now?
Hold on a second. May I add something here, please?
Wait a second. Can I add something please?

How to ask to tell someone that you called

Have you called your foreign partners, but the person you need is not there? Ask to inform him about your call and do not forget to leave your contact details.

Could you please tell her Nick Carter from "Green House" called?
Could you please tell her that Nick Carter from Green House called?
Tell her I will call tomorrow, please.
Please tell her that I will call tomorrow.
Please, tell her Nick Carter phoned and I'll call again at half past six.
Please tell her that Nick Carter called. I'll call you back at 18:30.
Could you ask her to call me back?
Could you ask her to call me back?
She can reach me at 777-5555.
She can reach me at 777-5555.

How to receive a message for someone

You got a call and asked to hand over the phone to a colleague, but he is not there. You need to politely inform that the person cannot answer the phone and offer to leave a message.

I "ll let him know you called.
I'll tell him that you called.
What is your number?
What's your phone number?
Would you like to leave a message?
Would you like to leave a message?
I "m sorry, Nick" s not in at the moment. Can I ask who "s calling?
Unfortunately, Nick is not there. May I know who is calling?
He "s busy right now. Could you please call back later?
He is busy at the moment. Could you call back later?
I'm sorry, he’s on another call at the moment.
Unfortunately, he is now speaking on a different line.

How to leave a message on an answering machine

You have called, but no one is answering your call. The answering machine has triggered and you need to leave a message.

Hello, this is Nick Carter calling for Ann. Could you please call me back as soon as possible? My number is 777-5555. Thank you.
Hello, this is Nick Carter, I need Anna. Please call me back as soon as you can. My number is 777-5555. Thanks.

What message to record for your answering machine

Take the time to write down a message for your answering machine. This will help you avoid missing important calls. The text might look like this.

Thank you for calling. There’s no one here to take your call at the moment. Please, leave your message after the signal, and I'll get back to you as soon as possible. Thank you.
Thank you for the call. There is no one near the phone to answer your call. Please leave a message after the beep and I will call you back as soon as I can.
Hello, this is Nick Carter. I "m sorry I" m not available to take your call at this time. Please, leave a message and I "ll get back to you as soon as I can. Hello, this is Nick Carter. I'm sorry, but I can't answer your call right now. Please leave me a message and I will call you back as soon as I can.
Yes? ... Ha-ha! Just kidding, this is voicemail. Leave a message if you got something to say. If you ain "t got something to say, then don" t leave anything. Bye!
Yes? ... Ha ha! Just kidding, it's an answering machine. Leave a message if you have anything to say. If you have nothing to say, then leave nothing. Bye!

Goodbye by phone

You have successfully talked on the phone, and now it is time to end the conversation. How can this be done correctly? To do this, you need the following phrases:

It’s been nice talking to you.
It was nice to chat with you.
I hope I "ve been informative.
I hope I was able to help you.
Have a nice day.
All the best.
Thanks for calling. Goodbye.
Thank you for the call. Goodbye.
Goodbye, Ann.
Goodbye, Anna.
We advise you to use our simulator to consolidate words on the topic "Telephone conversation"

An example of a telephone conversation in English (with translation)

Now let's look at a couple of examples of talking on the phone in English.

Secretary: Good morning, "Best Motors" Company. How can I help you?
Jack: Hello, this is Jack Wharton speaking. Could I speak to Nick Stanley, please?
Secretary: Oh, I'm afraid Mr. Stanley isn’t here at the moment. Would you like to leave a message?
Jack: Certainly. Would you, please, ask him to call me back? I need to talk to him urgently!
Secretary: Yes, of course. Thank you for your call.
Jack: Thanks, bye.
Secretary: Good bye.
Receptionist A: "Cassat" Company. Can I help you?
Patrick: Yes, I would like to speak to Mr. Green, please.
Receptionist 1: Do you have an extension for him?
Patrick: No, I don "t, but I know he is in the delivery department.
Receptionist 1: Hold on, please. I "ll ring that department.
Patrick: Thank you.
Receptionist B: Delivery department, Miss Elliot.
Patrick: Mr. Green, please.
Receptionist B: Mr. Green is on the other line at the moment. May I know who "s calling to let him know?
Patrick: This is Patrick Brown. Mrs. Priesley suggested that I call him.
Receptionist B: Will you hold on or would you like to leave a message?
Patrick: I "ll hold on, thank you.
Mr. Green: Mr. Green speaking. How can I help you?
Patrick: Yes, my name is Patrick Brown. A mutual friend of ours, Susan Priesley, referred me to you. I am interested in changing careers, and she thought you would be a valuable source of information for me.
Mr. Green: Mrs. Priesley, of course. How can I help you?
Patrick: I would like very much to come up and speak with you. Would you be willing to give me a few minutes of your time?
Mr. Green: Well, my schedule is a little tight. When would you like to meet?
Patrick: Whenever it is convenient for you.
Mr. Green: Well, can you make it after five o'clock some day next week?
Patrick: Yes, absolutely.
Mr. Green: Fine, then how about 5:15, Wednesday, my office?
Patrick: Next Wednesday at 5:15 then. Thank you very much, Mr. Green.
Mr. Green: You "re welcome. Hold on, my secretary will give you directions.
Patrick: Thank you. See you on Wednesday!

Conclusion

So, if you practice these phrases, then during a telephone conversation in English, they will be remembered instantly. It's a great idea to practice with one of your colleagues or friends: call each other, and have at least part of the telephone conversation in English. Go for it!

Big and friendly family EnglishDom

  • Hello?- Hello?
  • Lawyer's office.- Lawyer's office.
  • Thank you for calling the Browns Gift Shop. Kate speaking. How can I help you?“Thanks for calling the Browns Gift Shop. Kate listens. How can I help you?

Introduce yourself by phone

  • Hey Nick. It's Ann calling. ( Conversational form.) - Hi Nick. This is Anna.
  • Hello, this is Carolina Backer calling.“Hello, this is Caroline Baker.
  • Hi, it's James from the dentist's office here.- Hello, this is James from dentistry.

We invite someone to the phone

  • Is Jones there, please? ( Conversational form.) - Can I talk to Jones?
  • Is Tyler in? ( Conversational form.) - Is Tyler there?
  • May I speak with Mr. Black, please?- Can I please speak to Mr. Black?
  • Can I talk to your mother? ( Conversational form.) - Can you call your mom?

Please wait and call the person to the phone

  • One moment please... - One minute please.
  • Hang on one second. (Conversational form.) - Wait a second.
  • Just a sec. I'll get him. (Conversational form.) - One second. I'll call him.
  • Please hold and I'll put you through to his office.“Please wait, I'll connect you to his office.
  • All of our operators are busy at this time. Please hold for the next available person... - All our operators are busy at the moment. Please wait while someone is free.

Asking for something during a conversation

  • Can you speak a little slower please? My English isn’t very strong.- Please speak more slowly. I don't speak English very well.
  • Could you please repeat that?- Could you repeat that?
  • Would you mind spelling that for me?- Spell it, please.
  • Could you speak up a little please? - Could you speak louder please?
  • Can you please hold for a minute? I have another call.- Can you wait a minute? I have one more call.
  • Can you call me back? I think we have a bad connection.- Can you call me back? I think we have communication problems.

A message for the absent

  • I'll make sure he gets the message... - I will definitely give him a message.
  • She’s on lunch right now. Who's calling please?- She's at lunch now. Please tell me who is calling?
  • Joseph's not in. Who's this? ( Conversational form. ) - Joseph is gone now. Who is this?
  • She's busy right now. Can you call again later?- She is busy at the moment. Can you call back later?
  • I’m sorry, Alexis’s not in at the moment. Can I ask who's calling?“Sorry, but Alexis isn’t right now.” Can I find out who is calling?
  • I'm afraid she's stepped out. Would you like to leave a message?- Unfortunately, she went out. Can I tell her something?
  • No, that's okay. I'll call back later... - No, everything is okay. I'll call you back later.
  • I’ll let him know you called.“I'll let him know you called.
  • Yes, can you tell him his wife called, please?- Yes, can you please tell him that his wife called?
  • Thanks, could you ask her to call Christopher when he gets in?- Thank you, can you ask her to call Christopher when she comes?
  • Do you have a pen handy? I don’t think she has my number.- Do you have a pen on hand? I don't think she knows my number.
  • Thanks. My number is 12345, extension 67.- Thanks. My number is 12345, extension 67.

Clarify or confirm anything

  • You said your name was Nicholas, right?“You said your name was Nicholas, right?
  • Okay, I’ve got it all down... - Okay, I wrote it down.
  • Let me repeat that just to make sure.- Let me repeat everything to check if everything is correct.
  • Did you say 55 David St.?- Did you say 55 David Street?
  • I'll make sure he gets the message.- I will definitely convey to him what you said.

Recordings on the answering machine

  • Hello. You’ve reached 54321. Please leave a detailed message after the beep. Thank you... - Hello. You have called 54321. Please leave a detailed message after the beep. Thanks.
  • Hi, this is Kaitlyn. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can... - Hello, this is Caitlin. Sorry, but I can't answer your call right now. Leave your message and I will contact you as soon as I can.
  • Hello, this is Jacob calling for Alexander. Could you please return my call as soon as possible? My number is 098765. Thank you.- Hello, this is Jacob. I need to talk to Alexander. Can you call back as soon as possible? My number is 098765. Thank you.
  • Hey Jessica. It's Michael. Call me! ( c Conversational form.) - Hi Jessica. This is Michael. Call me!

We politely end the conversation on the phone

  • Thanks for calling. Bye for now... - Thank you for calling. Goodbye.
  • I'll talk to you again soon. Bye... - We'll talk more soon. Bye.
  • I have to let you go now... - I have to go.
  • Well, I guess I better get going. Talk to you soon. (Conversational form.) - Well, I guess I'll go. See you later.
  • I'm afraid that’s my other line.- Unfortunately, they call me on another line.

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Even if you speak English well, you may feel insecure when dealing with numbers.

Today we will look at how to correctly name phone numbers and account numbers, how to talk about dates and prices in English, so as not to make mistakes.

Phone numbers

Probably most often we have to deal with a situation when we need to dictate a number. Phone numbers in English are read completely differently from Russian. In Russian, we can pronounce the area code or operator code by numbers, but in the number itself we very rarely say each number, and we combine the numbers into tens and hundreds:

098 629 550 441 - Zero ninety eight, six hundred twenty nine, five hundred fifty, four hundred forty one.

In English, all the digits of the number are pronounced separately, and most often it is read like oh / oʊ /. The same numbers standing next to each other are united by the word double:

33 - double three NOT thirty three
88 - double eight NOT eighty eight
00 - double oh

All digits of the number are pronounced in groups of three. The intonation rises after each group of numbers (as in the enumeration), and at the end, a descending tone is used:

098 629 550 441 - oh nine eight, six two nine, double five oh, double four one

If in a combination of three digits there are two zeros at the end, then we can say this:

500 - five hundred
100 - one hundred

Bank accounts and passport details

When reading numbers of bank and credit cards and similar number series, the numbers are read in groups of four with ascending intonation, and each number is called separately (as in telephone numbers):

2047 5290 5402 9327 - two oh four seven, five two nine oh, five four oh two, nine three two seven.

In the passport data, where both numbers and letters are present, the letters are called by their alphabetical names, and the numbers - each separately.

Prices

In prices, the currency icon stands up to the price itself, and is pronounced at the end in the singular or plural (if the amount is round):

€ 1 - one Euro
£ 30 - thirty pounds
$ 100 - one hundred dollars

If the amount is represented by a decimal fraction, then you can indicate the currency after the whole number. Reading follows the same rules as reading decimal fractions, but the word point is not pronounced... If the whole is plural, then the currency noun is also plural:

$ 1.75 - one (dollar) seventy five
€ 5.55 - five (Euros) fifty five
£ 7.39 - seven (pounds) thirty nine
$ 89.99 - eighty nine (dollars) ninety nine

Dates

When reading dates, they use the definite article, before the month there is the preposition of:

May 1 - the first of May
July 22 - the twenty-second of July
December 4 - the fourth of December

In American English (AmE), the month is read and written first, not the number, and the definite article is not used.

This article is also available in the following languages: Thai

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    Thank you so much for the very useful information in the article. Everything is stated very clearly. Feels like a lot of work has been done on analyzing the eBay store

    • Thank you and other regular readers of my blog. Without you, I would not have been motivated enough to devote a lot of time to running this site. My brains are arranged like this: I like to dig deep, organize scattered data, try what no one has done before, or did not look from this angle. It is a pity that only our compatriots, because of the crisis in Russia, are by no means up to shopping on eBay. They buy on Aliexpress from China, as goods there are several times cheaper (often at the expense of quality). But online auctions eBay, Amazon, ETSY will easily give the Chinese a head start on the range of branded items, vintage items, handicrafts and various ethnic goods.

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        In your articles, it is your personal attitude and analysis of the topic that is valuable. Don't leave this blog, I often look here. There should be many of us. Email me I recently received an offer to teach me how to trade on Amazon and eBay. And I remembered your detailed articles about these bargaining. area I reread it all over again and concluded that the courses are a scam. I haven't bought anything on eBay myself. I am not from Russia, but from Kazakhstan (Almaty). But we, too, do not need extra spending yet. I wish you the best of luck and take care of yourself in the Asian region.

  • It's also nice that eBay's attempts to russify the interface for users from Russia and the CIS countries have begun to bear fruit. After all, the overwhelming majority of citizens of the countries of the former USSR are not strong in knowledge of foreign languages. No more than 5% of the population know English. There are more among young people. Therefore, at least the interface in Russian is a great help for online shopping on this marketplace. Ebey did not follow the path of his Chinese counterpart Aliexpress, where a machine (very clumsy and incomprehensible, sometimes causing laughter) translation of the description of goods is performed. I hope that at a more advanced stage in the development of artificial intelligence, high-quality machine translation from any language to any in a matter of seconds will become a reality. So far we have this (a profile of one of the sellers on ebay with a Russian interface, but an English-language description):
    https://uploads.disquscdn.com/images/7a52c9a89108b922159a4fad35de0ab0bee0c8804b9731f56d8a1dc659655d60.png